I had so many wonderful comments left here and suggestions via email about the last post (the red X in our shopping cart has been replaced with a more subtle purple trash can by the way) that I decided to submit another question for you that Allen and I need help with...out of stock items.
What a bunch of our competitors do is remove an item from their site completely if it's out of stock. In our site redesign we could do that and that's where we're stuck. The picture shows what an item at eebeads.com looks like right now if it's out of stock. The best part (we think) is you can sign up to be notified when an item is back in stock. Would you rather not see the item at all or do you like it the way it is?
The other problem is the Inspirational Jewelry Making Ideas we have up. Here's an example: November's Jewel Necklace If we had simply removed the out of stock items, and you clicked the "Add All Above to My Cart" button, you'd only get the items we had in stock and probably not even realize you didn't order the complete idea. Again, which way do you think is better?
Ponder our dilemma and leave a comment below or email me at firstname.lastname@example.org
Can't wait to hear what YOU think!